Contact & FAQ

We're here to help! Whether you have a question about your order, need product advice, or just want to say hello, we'd love to hear from you.

Customer Service

Our team is dedicated to providing you with the best service possible.

Email: info@compagnondevie.com
Response Time: Within 24 hours (Monday-Friday)
WhatsApp: (+44) 07988190958

What We Can Help With

• Order Inquiries: Track your order, delivery questions, order modifications
• Product Information: Sizing, materials, care instructions
• Returns & Exchanges: Start a return, exchange requests, refund status
• Technical Support: Website issues, account problems, payment questions
• General Questions: About our brand, wholesale inquiries, collaborations

Before You Contact Us

For faster assistance, please have the following information ready:
• Your order number (if applicable)
• Email address used for purchase
• Details about your inquiry

You can find your order number in your confirmation email or account dashboard.

Frequently Asked Questions

How long does delivery take?
Standard UK delivery takes 2-5 business days. Express delivery (1-2 days) is available at checkout.

Can I change or cancel my order?
Contact us immediately at info@compagnondevie.com. Once dispatched, orders cannot be modified.

What's your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Do you offer exchanges?
Yes! Contact us at info@compagnondevie.com to arrange an exchange for a different size or colour.

Where do you ship?
We currently ship to UK addresses only.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday - Sunday: Closed

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, WhatsApp is the fastest way to reach us.

Follow Us

Stay connected for new releases, style inspiration, and exclusive offers:

• Instagram: @compagnondevie
• Facebook: /COMPAGNONDEVIE
• TikTok: @compagnondevie
• Pinterest: @compagnondevie

Thank you for choosing COMPAGNON DE VIE - your everyday style companion.