Shipping & Delivery

Shipping & Delivery

At COMPAGNON DE VIE, we're committed to getting your order to you quickly and reliably. All orders are shipped from our UK facility using trusted delivery partners.

UK Delivery

Standard Delivery (2-5 Business Days)
• Delivery fee: £3.99
• FREE on orders over £50
• Tracking included
• Delivered by Evri

Express Delivery (1-2 Business Days)
• Available at checkout
• Tracking included
• Order before 2PM for same-day dispatch

Order Processing

• You'll receive a tracking number via email once your order ships
• Processing time: 1-2 business days

What to Expect

Order Confirmation
You'll receive an email confirming your order immediately after purchase.

Dispatch Notification
Once your order is packed and dispatched, you'll receive a shipping confirmation email with tracking details.

Delivery Updates
Track your order in real-time using the tracking number provided.

Delivery Information

• Please ensure someone is available to receive your delivery
• If you're not home, our courier will leave a card with collection/redelivery instructions
• Deliveries are made Monday-Saturday (excluding bank holidays)
• PO Box addresses are not accepted
• We currently ship to UK addresses only

Issues with Your Delivery?

If your order hasn't arrived within the estimated timeframe:

1. Check your tracking information
2. Contact us at info@compagnondevie.com with your order number
3. We'll investigate and resolve the issue within 48 hours

Order Changes

Need to change your delivery address or cancel an order?
• Contact us immediately at info@compagnondevie.com
• Once dispatched, orders cannot be redirected
• Changes can only be made before dispatch

Questions?

For any shipping queries, contact our customer service team:
• Email: info@compagnondevie.com
• We aim to respond within 48 hours

Thank you for choosing COMPAGNON DE VIE - your everyday style companion.